Our Company welcomes you to our online store www.ensoie.gr, through which you can be informed about our products and place your online order remotely.
BUSINESS IDENTITY
In Soie
ΜΑΝΘΑ ΤΕΛΙΟΥ
Address: Petropoulou 6 Mesolongi
T.K: 30200
ΑΦΜ 301720490 Δ.Ο.Υ. Messolonghi
Telephone: 2631028036
Email: info@ensoie.gr
Www.ensoie.gr reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through the online store, according to its needs. For this reason, please check the content of the terms of use for any changes. The continued use of www.ensoie.gr, even after any changes means your unconditional acceptance of these terms.
Terms of agreement
The Terms are governed by the provisions of Greek Legislation, in particular by the applicable provisions for consumer protection, e-commerce, protection of personal data, protection of intellectual and industrial property rights, and are fully compatible with applicable European and Greek law and the non-compliance of the users of the website or third parties with them implies the removal of any liability of the Company in relation to any affected natural or legal persons.
INTELLECTUAL RIGHTS - TRADEMARKS
All Content of the Website, including images, graphics, photographs, drawings, texts, services, audio, video, names, logos, insignia, products, and generally all files, are copyrighted works, registered trademarks and service marks. of the Company and / or its associates and are protected under the relevant provisions of Greek and Community law as well as international conventions.
No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without our written permission.
The names, images, logos and insignia that are listed and describe the online store with the trademark www.ensoie.gr or the products or services of the Company or third parties, are assets of the Company or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any case provide a license or right to use them by third parties.
LIMITATION OF LIABILITY
The Company cannot guarantee the availability of the ordered products. However, in case of their unavailability, we undertake to inform you within a reasonable period of time from the placement of your order.
The Company reserves the right for any technical or typographical errors in the characteristics of the products that have escaped attention or have occurred unintentionally or due to any interruption of the Website due to force majeure.
The Company is responsible only for deceit and gross negligence towards the users in case of non-execution of the order or delayed delivery of the ordered products. Furthermore, it is reserved for the delivery time of the goods in cases of force majeure (eg indicative and not restrictively bad weather conditions, strikes, supplier problems, transport problems, production problems, government or legislative acts and natural disasters, etc.).
The Company does not bear any responsibility, positive or negative, direct or indirect, that may arise from a lack of usability of the website as well as errors, interruptions, defects or delays in the operation of the Website or the transmission of information through the internet.
The Company is not responsible for technical problems that may occur to users during access and use of the Website, which are related to the compatibility of their infrastructure with it, or with any "viruses" or other harmful components contained on the websites.
The Company reserves the right to withdraw from this website any product at any time and / or to remove or edit any material or content on this website. While making every effort to process all orders placed, exceptional circumstances may arise in which you may need to decline an order after it has already sent you the order confirmation, which reserves the right to do so at any time. moment at its absolute discretion.
Bears no responsibility towards you or any third party for the withdrawal of any products from the company website, as well as to remove or edit any content or contents of the website or to refuse to process or accept an order after it has sent you the order confirmation.
The Company reserves the right to refuse to sell a product at a discount in the exceptional case of a technical error or problem.
PRODUCTS' MARKET
Our online store operates in accordance with the provisions of Law 2251/1994 on "Consumer Protection" as well as according to the decision in sub-number Z1-496 / 2000 on distance marketing of goods and services.
The use of the services of the online store does not imply any additional charge beyond the current tariff regime for the general internet access that is paid to the competent third party providers only.
The order forms as well as the receipts that you will receive for your purchase contain any special terms that, in addition to the terms of this contract, the purchase of each specific product.
The Company reserves the right to reserve and / or refuse to execute orders, if it notifies within a reasonable time the reasons for the relevant reservation and / or refusal.
In case of any problem, complaint, observation, etc. that arises during the purchase of products, please inform the Company immediately, or by calling the working hours and days, Monday-Wednesday-Saturday 10:00 - 13:00 Tuesday-Thursday-Friday 10 : 00 - 13:00 / 18:00 - 20:00 at tel. 2631028036 or by sending an email to info@ensoie.gr
The Company also provides the possibility for telephone orders by calling during working hours and days, Monday-Wednesday-Saturday 10:00 - 13:00 Tuesday-Thursday-Friday 10:00 - 13:00 / 18:00 - 20:00 at tel. 2631028036.
The listed prices of the products are the final ones, ie they also include VAT. 24%.
The Company makes every effort to accurately indicate the details and prices of the products available through the online store. However, in case a product has an unusually low price or features, without any particular indication justifying such a thing, please contact the Company before placing your order as typographical or technical errors in the prices and features of products may occur.
The Company reserves the right to adjust prices without notice.
INFORMATION E-MAIL (newsletters)
Our online store regularly sends informative emails, which contain news, information about products and offers of the Company.
Newsletters are sent only if you choose and for as long as you wish. You can unsubscribe at any time from the list of recipients of the newsletter, through the link that exists in it. Newsletters may be labeled by your email provider as spam and end up in the spamfolder.
The Company sends you automated information messages (email) about the progress of your order, the sending of which is a condition for the proper provision of the Company's services. For the best service, please make sure that they can reach you, keep them throughout your transaction and inform the Company without delay, contacting us in case you do not receive them.
CONTACT
For any clarification or any complaint regarding the products of our online store as well as for information and questions regarding your orders, you can contact the Company or by calling during business hours and days, Monday-Wednesday-Saturday 10:00 - 13 : 00 Tuesday-Thursday-Friday 10:00 - 13:00 / 18:00 - 20:00 at tel. 2631028036 or by sending an e-mail to info@ensoie.gr
FINAL PROVISIONS
These Terms of Use and any amendments thereto are governed by Greek Law, applicable European Union law and International Treaties and are interpreted in accordance with the rules of good faith, business ethics and the social and economic purpose of the law.
No delay, negligence or tolerance of the Company in the enforcement of compliance with this term by the User, does not constitute a waiver or harm provided in this right.
In the event that a term or provision of these Terms of Use has been deemed invalid or void, it shall automatically cease to be valid without prejudice to the validity of the balances. The Company will seek to replace any invalid term with a new valid term, the result of which will be the closest equivalent to the canceled one.
In the event that any discrepancy arises from the application of the terms of use, it is expressly agreed that Greek law is competent and in case of failure to reach an amicable settlement of the aforementioned dispute, the courts of the city of I.P. are competent for its resolution. Messolonghi.
In the event that a dispute arises regarding the current terms of use between a user and the Company, the former is obliged, before initiating any legal action, to contact the Company within fifteen (15) days from the occurrence of the relevant events. Failure to comply with this term constitutes a breach of an essential contractual term entered into between the user and the Company.
For any information, question, complaint, please use the "Contact" option or send us an email at info@ensoie.gr